Tuesday, August 28, 2012

Fighting Dell!

Ok - so I've been having trouble with my Dell Latitude e5410. What kind of trouble, you ask? Well, I discovered it when listening in on my favorite tunes on Spotify. Intermittent there was a "buzzing" sound for a brief moment, like if my headphones weren't properly attached, or poorly fitted into the jack.

This happened 5-10 times per song and was really annoying me, but I couldn't really figure out what it was. Tried a couple of things, like testing with different headphones, downloading new audio drivers, but it never when away. It even occurred when listening without headphones. And no matter if it was streaming media or music on from my local library.

So I gave up. Sigh! Stopped listening on music while working, that is.

Half a year later, and some hours to kill, I started searching for a solution (again). But how do you Google it? "Dell sound noise"? "Dell e5410 audio buzz"? No luck.

Turned out the magic word was "music", as this issue is most annoying when listening on favorite music, it seems. I finally found this thread, which didn't specifically mention the e5410. It eventually led me to try to upgrade the Intel Storage Controller provided by their Rapid Storage Technology anyway. Simply downloaded the driver from Intel and installed it.

Problem solved. Thanks to a dedicated community. Really - big thank you! Wish Dell was monitoring their own community and supplied hot fixes to issues like these. The driver download section isn't very helpful, even with your computer's identity tag supplied...